I rented a unit in West Hollywood managed by Ratner and I have nothing but positive things to say! Any and every time I wrote to them (whether it was a maintenance request or just a simple question), they responded the same day and were always quick to get things in the apartment fixed. They were also always making updates to the building to improve quality. I had to move out because it was more affordable for me to have a roommate, otherwise I would have stayed in the apartment for much longer. I was concerned at first because I checked the yelp and saw the negative reviews, but I really had only positive experiences with the company.
