Why should I hire you to manage my property?
As your real estate concierge and comprehensive real estate solution, we will provide the optimum return on your investment. We accomplish this through honesty, reliability, and better practices. And by investing in customer service, the property, technology, geographic management, alignment of interests, and creative marketing.
How do you keep my tenants happy?
We consider property management as part the hospitality industry. Our managers develop strong relationships with their tenants. This translates into happy tenants who pay rent on time and care for the property.
I prefer direct deposit. Is it possible?
Absolutely. Actually, direct deposit is the fastest and most secure way of getting your distributions to you.
What should I expect in my reports?
Our reports are designed to provide you with the information you want, and nothing you don’t need. Our reporting provides clear and relevant information, that you can use to both monitor your ROI and provide to your accountant for tax purposes.
How long does it take to rent vacancies?
Through a combination of creative and timely marketing, short repairs and cleaning turnaround, and flexible showing schedules, we regularly rent vacancies with only 2 weeks downtime.
How do you get the optimum rent for my vacancies?
Our managers maintain an intimate knowledge of their rental markets. Through experience, pointed market surveys and value-add analysis, they determine the most appealing apartment presentation at the optimum rent rate.
How do you determine that an applicant will be an ideal tenant?
We focus on 3 areas during the qualification process: Credit and criminal history; Income verification; and the tenant interview. Good credit and stable & sufficient income tell us that a tenant is ideal financially. The tenant interview tells us that they’ll be a perfect fit for the community.
How do you ensure that rent is paid on time?
Through their secure portal, our tenants set their monthly payments automatic monthly payments. This feature provides for rent to be paid in full and on time.
Do you charge RUBs?
That depends on the prevailing market practice.
How do you ensure that I’m getting the best value for the money I spend?
Through a combination of our preferred vendor program and our managers looking at every expenditure as an investment, we get the best value for every dollar that you spend.
How often does my manager visit the property?
Our managers spend their time in the field. This allows them to visit as often as the property needs it.
